Thursday, April 11, 2013

Hi ho, hi ho, it's off to work I go.


Well, since the last time I wrote I have started working!  I started my training outside on the popcorn cart and then this past week I was in the restaurant training.  In this blog I think Im going to talk about the jobs at pop corn cart and my next blog will be about working in Le Cellier, if I don't it's going to be a super long novel which is what the last one was like.  

A quick little talk about the training at Disney.  You have one day of training per position.  Once you are done your training shifts, you have what they like to call your "Prove it" shifts.  Which isn't as scary as it sounds, it's just a day where you work without a trainer helping you and explaining things to you.  I haven't had any major issues yet with my prove it shifts I did for popcorn so I don't really know what happens if your "prove it" shifts don't go well.  I guess they just get you to do another training day to get you more comfortable with the position.  

AM Popcorn Cash:
For AM popcorn cash, you have to open the cart in the morning (you have about an hour to do so, and should not take longer then that hour because guests are waiting to buy stuff by 12pm).  AM popcorn cash talks to customers and takes their orders, handles the money.  You get one 45 minute break during this shift usually around 3pm and at the end of your shift you close the till and are escorted back to the restaurant to count the till.  The one downfall with AM Popcorn is that you are working by yourself for the majority of the time, but you do have Merchandise close by if anything happens.  

PM Popcorn Cash:
This is so far my favourite position.  You arrive and head up to the cart, open and count your till, then basically do what you do for am popcorn (except you don't have to open the cart).  You also have whoever is on popcorn stocker to help you out if it gets busy.  Dinner break is usually an hour or two after we start, so around 4pm.  Lucky thing about PM popcorn cash is that you don't have to close down the cart.  PM popcorn cash helps the popcorn stocker by cleaning up somethings while waiting for the escort and bringing things down to the dishwasher to be cleaned then you bring them back up on your way out. 

Popcorn Stocker:
This is a somewhat tedious job and is more physically demanding the the other two popcorn duties.  
Through out the day and night, the popcorn cart will get low on supplies and it is the popcorn stockers job to stock them up.  You need to change kegs, move kegs, empty spill buckets, stock up on pop, frozen drinks, popcorn, popcorn containers and cups.  There is a lot of moving back and forth for this.  Although your job doesn't really start until 9pm when you start to close the cart.  You need to count all products, clean the cart, un tap the kegs, lock everything up and bring all dry products and the two slushy drinks back down to the restaraunt.  It doesn't sound difficult, and once you get a good routine that works for you, it's really not.  It's only because you are the only closing and are working at night that makes it seem long.  But it can be kind of fun because thats when all the disney wildlife comes out!  There are about three or four bunnies that live around the Canadian pavilion, they are very cute and like to graze around the popcorn cart.  

Now time to talk about the popcorn cart itself!  It is where I learn't how to pour draft beer!  At the popcorn cart we sell draft canadian beer (Moosehead, Moosehead Light and Labatt Blue), popcorn, pop, one alcoholic slushy (Torontopolitain, which is similar to a cosmopolitain) and a North Bay smoothie (which is like a frozen sheerly temple).  For popcorn cart we wear the red and black plaid shirt, tan culottes and a lumberjack hat. (*Pictures will be posted when as soon as I get a picture of me in both my outfits*) Popcorn cart is a lot of fun because you are outside for your shift and you get to communicate a lot more with the guests.  


Since today was my day off I did my chores and plan on going to Epcot to eat at Germany (when guests are unable to get a table at Le Cellier, we recommend them to eat at either Germany, Morocco or China.  So what better way to recommend a place then by trying it yourself!  

Thats about it for now!
-Janice


Also, I thought I would add some pictures I took when I went to see "Wishes" at the Magic Kingdom.  It is seriously the best thing to watch to cure homesickness or just to brighten your mood.  It's is truly breath taking.








"When you believe in a thing, believe in it all the way, implicitly and unquestionable."
-Walt Disney 

Thursday, March 28, 2013

Hakuna Matata

That has been the motto to remember this past week.

Let me start off with my apologizes to those who have been wondering where I have been lately.
I have been trying to write a blog every day for the past week!  Everyday has just been so busy, but I finally have two days off and I am sitting down and writing one! (And once again...it's a novel! Enjoy!)

Tuesday, March 19th:  
This was our move in day!  I wont lie, it was an emotionally exhausting day.  I had to say goodbye to our family friends who we stayed with for a week.  My parents and I headed to sign in at disney housing.  I was super nervous when I got there but was kindly welcomed by the Disney family (I mean that literally, everyone was so kind and welcoming.  The lady who brought me to my apartment greeted me with a big hug).  Right as I was about to leave the office at the Vista Way complex (Disney housing has 4 different apartment complexes.  Vista Way, The Commons, Chatham Square and Patterson Court) when I had ran into Emily (a fellow Canadian I had been talking to over facebook who was at the same interview and happened to be the other only Canadian with the same start date as myself) and found out we were roommates!  We headed over to Chatham Square (the apartment complex where we are living) and unpacked.  My parents took us to Walmart and we got groceries, my phone and other things.  I have to say Walmart's in the states are huge!  It's lucky my parents drove us, our cart was over flowing!  We came back and unloaded the groceries, then came the dreaded part.  I had to say goodbye to my parents.  It was difficult, but since I have already lived on my own before it didn't as bad.  Since our other roommates (I have three other roommates all together) hadn't arrived yet, Emily and I had spaghetti and watched Alice in Wonderland.  It was also and early night for us, we wen't to bed at 10pm (which was when Elli, my other roommate from England, arrived).

Wednesday, March 20th:
The first day of orientation.  The first thing we did was get our I.D cards for accessing the complexes and busses.  Emily and I came home for a bit and had met our other roommate, Ronja from Norway.  Later we had a meeting about the complex community.  So we learnt about events and different things disney and the apartments have to offer.  Not too much happened on this day.

Thursday, March 21st:
Today we had more orientation.  This was a little more intense then Wednesday, it was all about the rules and paperwork which all started at 8am.  It was exhausting.  Later a bunch of us went to Downtown Disney, it was a lot of fun!  They had a dance circle and we all joined in and danced for about 2 hours!  We headed home around 10pm and that's when I started to feel a little iffy.  But my night wasn't over.  Emily and I headed over to Patterson for our "Throw In" party (Its where all the Canadians welcome the new ones).  Since there was only two of us who were new, it felt a little awkward because all the attention was on just us (which I'm not really use to so I felt super awkward) but everyone was so fully of energy and  extremely welcoming.

Friday, March 22nd:
I was so happy that today was our day off!  I ended up getting sick and having a fever, so today I literally spent the day in bed.  I did nothing but watch Friends, sleep and make a couple phone/skype calls.

Saturday, March 23rd:
An early morning start!  All the new cast members headed down to Disney University for Traditions.  We learnt about the overall rules, safety and information about Walt Disney World.  We also got to head down to the Magic Kingdom for a quick tour and observation.  I ended up getting a horrible migraine when we came back that lasted for a good 2 or 3 hours, so I didn't really have as good of a time at Traditions as others might have.  But we got are name tags and Disney I.D's and became official cast members!

My Name Tag! 


Sunday, March 24th and Monday, March 25th:
Both Sunday and Monday we're spent doing online safety and restaurant courses.  And on Monday we also met our manager, Carrie.  She went over the regulations of the restaurant and explained what kind of things we will be doing and why Le Cellier is so popular (It's the second most popular fine dining restaurant in all of Walt Disney World.  The wait time to get in is about 6 months!).  She then answered any questions with us and gave us a booklet about the different positions, the menu and different wines to help us learn more about what we need to learn.  

Tuesday, March 26th:
It was discovery day today.  That means we got a tour of Epcot and a tour through our pavilion.  We also got our costumes today!  For the Canadians we have two costumes (we are the only pavilion to have two costume.  One for outdoors and one for in the restaurant).  As well as we got our badges to show that we are in training or as Disney likes to say "Earning our Ears". 

My costume is for outside at the popcorn vendor 
and Emily is wearing the Le Cellier costume.

I'm finally "Earning My Ears"!


Wednesday, March 27th and Thursday, March 28th:
Both days I had off and I start training on Friday.  Wednesday I went to Hollywood Studios with some friends.  Let me give you a tip....Disney during the American spring break is extremely crazy busy!  We were there from 2pm till about 6:30pm and we were only able to go on 3 rides!  It was so busy that even the fast-passes weren't available anymore!  Still a pretty good day.  And today (Thursday) I went and had a fast lunch with my friend Mat and did a quick walk around Epcot (almost met Snow White) before he had to go to work.  Then I came home and got caught up on my laundry (it was pretty bad haha) and wrote this blog!  Tonight might be an early night because I want to be well rested for the big day tomorrow!  


I think I will leave it at that...I hope it gave you a little insight to what I have been doing so far. I've also have been trying to write down things that I wish people had mentioned to me before I came down to prepare me better...so I will at some point write a blog about all of that.  I will also hopefully doing a room tour once I become a little more settled in.

Till next time,
-Janice


"The way to get started is to quit talking and begin doing."
-Walt Disney

Tuesday, March 12, 2013

Hello from the Sunshine State

That's right!  I made it to sunny Florida! 

After seven and a half hours of driving yesterday we made crossed the border of Georgia into Florida.  We still had to drive another four hours to where we are staying and ended up driving a total of eleven hoursLet me just say, driving a total of twenty-two hours in two days is exausting! I wasn't even driving and I was tired!

Last night my parents, our family friends (who are kindly letting us stay the week with them!) and I just relaxed by the pool. Nothing too interesting to talk about. Today was a little more active. I went to a bank down here and set up an american bank account (this was slightly stressful because I didn't have an american address, phone number or social security number yet), later we all went out to an Orange Grove that was ownd by Florida's Natural (popular orange juice brand) and learned about the history of the company and how they make the orange juice (we even got some free samples! Yumyum!).





It was a pretty big factory!


After a visit to the orange groves, we headed over to a little reastaraunt called Woody's. We all ordered the baby back ribs, which were AMAZING (almost as good as Logan's...mmm). I also took a picture of my drink because the drink sizes down here are HUMUNGUS! I've been going to Florida for eleven years and I still can't get over how large their drink sizes are!

It was seriously huge!!!  
About the length of my face!


I'm also trying to get back into a workout schedule, so after dinner I went for a ten minute jog.  After tonight, my new goal is to beable to run ten minutes without needing to slow down and breath.  I feel so out of shape!  But it did feel good to get out and run.

Before I forget, you all must be wondering about the weather.  Well, today was about 65-70degrees F, windy and rainy (however, I would take this before the freazing cold and snow!).  Tomorrow is suppose to be hot and sunny. 

I guess that's going to be all for now.

Until my next entry,
-Janice

P.S:  To all those Canadians who started their first day in Epcot today, I hope it went well (and I hope it wasn't too hecktic with it being March Break!)



"Laughter is timeless.
Imagination has no age.
And Dreams are forever."
-Walt Disney

Sunday, March 10, 2013

On the Road

It has been a very long day, but I'm officially just a day away from Florida!
The past month I have been doing so much; packing, getting paperwork and seeing friends and family one more time.  It's amazing how fast the time went.  Now here I am half way to Florida and starting a new chapter in my life.

My morning today started at 5am where I woke up, quickly got ready (well as quickly as I could while still half asleep and extremely uncoordinated ) and said goodbye to my babies (Leonard and Sheldon, my beautiful rats).  My parents and I left our place around 6am.  We got to the Detroit border around 10/10:30am and we had to stop so I could get my visa papers stamped.  I don't know why, but I always feel so intimidated when crossing the border (especially when you have to go into the building and answer a bunch of questions).  I guess it's because the officers there carry themselves with power and intensity.  But my papers are stamped and I am officially a legal alien! (I prefer "Temporary American".  But, I have to say, it is fun to tell people you're an alien.)

Not too much happened after we crossed the border, we drove for about 6 more hours and drove through Ohio and made it to the end of Kentucky.  We are now about two hours from the border of Kentucky and Tennessee.  It is currently 70°F (well it's cooled down a bit since it's evening now but it was!), finally my kind of weather!  Tomorrow we have to go through the rest of Kentucky, Tennessee and Georgia.  Georgia, like Ohio, is going to feel like it's never ending.  But this time tomorrow, I will be in beautiful, sunny Florida!

Once I get there, I will be doing nothing but relaxing!!  After two years, of working non stop (either in school or work) I FINALLY get a relaxing vacation and think about nothing!

That's about it for now, just a little info about my travels so far.

TTFN, tata for now!
-Janice



"Think of all the joy you'll find
When you leave the world behind
And bid your cares good-bye"
-Peter Pan

Friday, March 1, 2013

It's the Final Countdown!

That's right!  The countdown is on!  I leave for Florida in 9 days!

Let me just tell you, I feel like a chicken running around with it's head chopped off.  Although I'm slightly nervous about moving down there for a year and trying to enjoy the last couple of day of being in Canada, I can NOT wait till all the prep work and packing is OVER and I am relaxing in the hot sun!

In the past two weeks I have been trying to:
.  Gather all the documents I need for my arrival at Disney
.  Renew my health insurance (so I don't loose it since I'm out of the country for over 219 days)
.  Get travel insurance (which my mom was able to help me out with a while ago, so no problems with that one)
.  Go to doctors/dentist appointments (so I don't have to go to any when I'm in Florida....unless something happens..lets hope not)
.  See as many friends as possible
.  Pack
.  Get rid of things I don't need anymore
.  Renew my drivers licence (but apparently you cant renew your licence until its exactly 6 months or less till the expiry date....and I'm a week over 6 months...which really sucks)
.  Switch to a new bank that has branches in the states so I can access my money in the sates

Also once I get to Florida I have to:
.  Open a U.S bank account (so I can do easy transfers when I'm down there)
.  Get a new phone plan (and possibly new phone)

Once I have frequent access to the internet again I will start posting entries at least two times a week.
And unless I drop by the library before I leave, this might possibly be my last entry before I leave Canada.  It's getting real!

Until next time,
Janice



"In dreams you will loose your heartaches.  Whatever you wish for you keep."
-Cinderella, Cinderella

Thursday, February 14, 2013

Who Says You Can't Go Home

Finally, after six days of wanting to write a blog I finally get a chance to do so!
It has been a busy couple of days with lots of changes to talk about, so lets get started.

I'm officially unemployed and living back with my parents (it really isn't as depressing as it sounds).  I finished my last shift at work last Friday.  It was a horrible day weather wise, it snowed all day and by the time I had to leave it was still snowing and it was not fun to drive in that.  I actually tried to get out of going to work but they cancelled everyone else, so I really had no choice.  In the three hours I was there (we closed early due to the weather) I served about six tables (Which is extremely sad for a Friday night).  Overall for a last shift it was pretty chill and easy going, which I really liked.  Sunday was when I moved out of my apartment.  Packing was a little more difficult then I thought!  I was surprised at how much stuff I had collected over the year.  It made me realized that I'm really going to have to be careful with what I bring down to Florida and what I buy down there to bring back!  Yikes! 

So, I moved away from the city life and back into the quiet rural life.  It's such a change after being in the busy city for a year and a half.  A major change I noticed was that I use to hear the white noise at night and now when I go to sleep I hear nothing except my own thoughts.  Although thats a bit of a lie, the other night was so windy outside, I could hear every creak in the house and the wind blowing against the house.  It creeped me out, I thought I was going to be blown away!  That really made me miss living in a basement apartment where I was safe from all elements (except floods and bugs...).  I also don't have internet where I am, which is why it took me so long to write this entry.  So I am currently sitting at a desk in the public library, nothing too exciting.  

My days have been pretty productive so far.  I got my health insurance for the first 4 months (although my mom did that for me...), I painted my bathroom and bedroom (once again with help from my mom) and I am finally back into a better sleeping routine!  I didn't usually go to bed until 3am due to my work, now that Im not working Im finally going to bed earlier.  The next things I am going to start on my to do list is go through my stuff (which is still in boxes) and put everything into piles (Florida stuff, stuff to keep, and stuff to get rid of).  I am also going to start looking at phone plans and bank plans, as well as figure out the day I'm going to enter the states so I can let Disney know (Don't totally know why, but Disney wants to know the day you enter the states.).

I guess that's about it.  Sorry there wasn't anything informational or all that interesting, but I thought I would catch you all up on what's been going on with my life so far. 

Cheers,
Janice

P.S.  I've also updated my Bucket list, and below are pictures from the snow storm.

P.P.S  HAPPY VALENTINES DAY!!!!  <3 




Friday during the snow storm (seriously thats all from one day!)

The day after the storm.

"I would rather entertain and hope that people learned something than educate people and hope they were entertained."   
- Walt Disney


Thursday, January 17, 2013

Where to Start....

Well, first of all, hi and welcome to my blog!

I wanted to write this blog to share my experience of living in Florida and working at Disney for the next year.  I know a lot of others are doing this as well and it will be awesome to read their blogs and hear other stories and what they think about the program we are doing (which I will go over a little later in this post).  I've also decided that I am going to be as honest as possible when writing, I want others to get the full experience that I will have (Good or bad).  I realize that stories are more interesting when they have a dynamic range of emotions, and so that is what I am going to do.

So a little bit about me and how I wound up on this crazy adventure and opportunity of a lifetime.  My name is Janice Kiteley and I am 20 years old.  I am an only child and I grew up in a small town (Seriously, our "downtown" or "main street" is a block long! And consists of a couple stores and restaurants.).  These factors caused me to take a big interest in music and acting to keep me from dying of boredom.  I always daydreamed about being a famous actress, but focused more on music as it seemed to be more accessible in my small town.  It wasn't until I went to Sheridan College, for Performing Arts Preparation,  that I knew I wanted to dedicate more of my time towards acting (I also met my good friend Mathew there, who is also going to be working at Disney and will probably be mentioned in a few posts in the future).  I applied to Humber for Acting of Film/T.V and focused strictly on acting.  However, something wasn't right...the learning was amazing (I learn't so much in one year then I learn't in all my years before Humber!  And I've used everything I've learn't in things I have done since being in Humber.  And I'm so grateful for that.) but there was something missing.  I was always stressed and there was no fun or adventure in my life.  Because of that, I was never able to be fully creative with any of my work, and I was miserable because of it.  Since I've wanted to travel and get a new sense of scenery, applying to Disney and living in Florida for a year seemed like the perfect opportunity (Weird part is, was that I was actually going to apply last year if I didn't get accepted to Humber or for Musical Theatre at Sheridan.)  And that in a nutshell, is how I am now sitting here in my room writing this blog.

So about Disney's CRP (the program I am apart of).  It stands for Cultural Representative Program.  This means I will be working in EPCOT at the Canadian Pavilion, representing Canada.
There are three job positions you can choose from; Food and Beverage, Merchandise and Attractions.

I chose Food and Beverage as my first choice (which I was accepted for), this means I will be starting either at an outside vendor selling popcorn and beer or I will be starting as a hostess in the restaurant, Le Cellier, which is a steakhouse.  Because I want to be a server there is a couple things I need to do before becoming one at Disney (and because it is a fine dining restaurant and in Disney, the steps are quite intense).  Not 100% sure about the order, but first I will be a hostess to begin learning the menu, floor chart and get a feel for the environment.  Second step, after I give a spiel about the lunch menu to the manager, I will then become a food runner.  For those who might not know what a food runner is, they are people who run the food out to a table (most servers or hostesses will do this, but in a busy restaurant like Le Cellier there needs to be other people to do that.).  Then I will have to do a written test about the menu (and probably restaurant safety and rules/manners), when I pass the written test I will have to do a spiel on the dinner menu to another manager.  Once I complete that I will have to do the final step, serve the manager, chef and president of the restaurant.  Overall there are about seven steps to complete in order to become a server, and it usually takes about 6 months to complete them.

You also might be wondering where I will be living while down there.  Do I have to buy my own place?  Does Disney have housing?  How far away am I from Disney?  How will I get to and from work?  Well, for starters, Disney does have special housing for the CRP and the DCP (Disney College Program).  There are four different condo complexes; Vista Way, The Commons, Chatham Square and Patterson Court.  They range from $80-$100/week depending on the condo size and how new/old the building is (Chatham Square is the newest, I think).  Everything is included in the rent and Disney automatically takes the amount out of our pay checks every week so we don't have to worry about bills.  The complexes all have pools, hot tubs, gyms and outside athletics (tennis, volleyball, basketball courts...etc.).  The condos are anywhere from 1-3 bedrooms and I will have anywhere from 1-6 roommates.  I will be sharing a room with someone for a year, which will be very difficult for me since I've never had to do that, so I'm nervous about that.  And the complexes are about 15 minutes from the Disney Parks and Disney supplies shuttle busses that take us too and from work as well as to other places (Walmart and the outlet mall that is around the condos).

A little bit more about my position and a fact about the U.S culture.  Minimum wage in Florida is $7.67/hour.  I will be making $8.20/hour for non-tipped positions (vendor/hostess/food runner) and when I start serving and receive tips the wage goes down to (I forget the exact amount) about $4.00/hour.  It's not as much as Canada, but I'm getting a little over the minimum wage and things in the states aren't as expensive as things in Canada.  But hey, Im not there to make a ton of money, I'm there for the experience and adventure!

I also decided to start blogging now because I finally got my Disney CRP package in the mail on Monday, which made me super excited and reminded me that I need to get on this.

 My Disney CRP Package!!

The inside!!


So, now that you have a little bit of an idea about me and about what I will be doing, this blog entry will come to a close.  I might not write anything for a while since nothing much is really happening, but keep your eyes open!!

Until next time!
-Janice


"All our dreams can come true, if we have the courage to pursue them."
- Walt Disney